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    Network Administrators

    Istation utilizes Amazon Web Services (AWS) to deliver our solution to students and school districts. Istation utilizes the following TCP ports:

    • TCP 443, 80: Web pages. All port 80 (http) requests are redirected to 443 (https).
    • TCP 990, 59002, 59003, 59004, 59010: Secure FTP files.

    The domains below are used in the delivery of Istation’s product. This can include reverse IP address lookup domains.

    • *.istation.com
    • *.cloudfront.net
    • *.amazonaws.com
    • *.amazon.com

    Istation hosts systems in the AWS us-east-2 and us-west-2 regions.
    Information on the IP address ranges used in those regions can be found here 

    Istation also uses Amazon’s content delivery network (CDN), CloudFront, as part of our solution. Information on the IP address ranges for CloudFront can be found here 

    For additional information, call Istation support at 1-214-237-9300 or 972-643-3440 (option 2).

     

    Support

    Check out the Help Center for frequently asked questions.

    For further assistance,
    contact our support team:

    E-mail: support@Istation.com

    Phone: 1-214-237-9300

    Local Firewall Information

    When a software firewall is active on a computer, the firewall must be configured to allow Istation to accept connections from the local network. Additional information may also be obtained by calling Istation support at 1-214-237-9300 or 972-643-3440 (option 2).

    E-mail Access

    If your district uses an e-mail filtering software or program, please add the Istation.com domain to your white list to allow inbound access via e-mail. This is our main method of communication with campus teachers and administrators.