Listed below are frequently asked questions related to North Carolina’s New Read to Achieve (RtA) diagnostic by Istation.

If you have any additional questions related to Istation, administration of the program, logging in, understanding error messages, or other general questions, please visit our Quick Tips and FAQs Web page.

General Information
  • What is Istation?
  • Istation was selected by the North Carolina Department of Public Instruction (NCDPI) to support the Read to Achieve (RtA) diagnostic. Istation is a web-delivered computer adaptive testing (CAT) system that provides regular progress monitoring and reports on student ability – including growth reports – in the five critical domains of reading.
  • How can schools assess oral reading fluency?
  • K-3 teachers and students in North Carolina get access to the ISIP Oral Reading Fluency assessment. It uses the latest voice recognition technology to help schools measure oral reading fluency, accuracy, and more. It offers both manual teacher scoring and automated scoring options. Plus, the ISIP Oral Reading Fluency assessment is an effective resource for students who receive English language arts instruction in English.
  • How do districts get started?
  • District superintendents, deputy superintendents, RtA contacts, and other district representatives need to visit and submit contact information for their district’s designated technology coordinator, data coordinator, and implementation coordinator/Rta contact.
  • When will Istation be available?
  • Year-round schools will have access starting in July 2019. Districts and charter schools can begin registering contact information as soon as possible this summer through June and July 2019.
  • When are benchmarks scheduled?
  • Benchmarks for BOY, MOY, and EOY assessments are being determined and will be shared with district administrators.
  • How are summer reading camps impacted by the new Istation learning platform?
  • Districts will assess 1st- and 2nd- grade students using the existing system through the end of reading camp in 2019.
  • What’s next?
  • Updates and information regarding training, implementation, and other details will be ongoing throughout the school year.
  • How do administrators find out more about other Istation products?
  • Please contact Istation to learn more about our time-saving teacher tools, formative assessments, adaptive curriculum, and more for pre-K as well as advanced reading, math, and Spanish literacy.
  • What types of training will be available?
  • Training sessions, including how to get started, will be outlined in your district’s implementation plan provided by K-3 Literacy and Istation, including live webinars, in-person professional development workshops, and self-guided virtual modules.
  • When will live training be available?
  • Schedules are being determined and promoted with district administrators.
  • What happens after districts are registered online at
  • Once registered, district representatives will receive a welcome e-mail and step-by-step instructions on how to enroll students. Further instructions and information will be sent from Istation’s support teams to each district’s designed technology contacts, implementation contacts, and data contacts.
  • What resources are included for teachers and schools?
  • Istation has myriad resources for development and training available 24/7 through the online Help Center, including videos, step-by-step guides, pre-recorded webinars, live webinars, tips and tricks, short tutorials, and even checklists.
  • Does Istation need to be downloaded and installed on every computer in the school?
  • Yes. Istation will need to be installed on every computer on which students will be using Istation.
  • Is there an easy way for technical staff to install the software quickly on all computers?
  • Yes. Visit for technical information and downloading instructions.
  • How can technical staff be trained?
  • Your technical team can participate in one of the technical information webinars with Istation’s customer support team to help answer any questions. To sign up for these webinars, go to
  • Will Istation be integrated with PowerSchool?
  • Yes. Information and support will be communicated to designated contacts regarding instructions and updates.
  • Is ISIP Early Reading accessible on tablets?
  • Yes. The ISIP™ (Istation’s Indicators of Progress) assessment for Early Reading is available on iPads and can be accessed through the Chromebook mobile browser.
  • What technical specifications are required for computers that will use Istation?
  • iPad

    Technical Specifications

    Supported Operating Systems: iOS 8.0 or later
    Processor: Compatible with iPad
    Hard Disk: 3 GB free space
    Internet Connection: 1.5 Mbps or greater

    Installation for iPad (389KB)

    Installation for iPad - Español (457KB)


    Technical Specifications

    Supported Operating Systems: Chrome OS
    Processor: ARM or X86 64 bit CPU
    Memory: 1 GB RAM
    Storage: 3 GB free space
    Internet Connection: 1.5 Mbps or greater

    Chrome Requirements: Istation requires Chrome version 39+ on ARM and Intel 64-bit CPUs. Review our Chromebook Technical Considerations for more information. The Istation Chrome application is only supported on Chrome OS.

    Touch-Screen Chromebooks: If you are using a touch-screen Chromebook device, download the Android version of Istation instead of the Chromebook version.

    Extension of Support: Istation will support the current version of our Chromebook app through the 2021-2022 school year. A new browser-native application will be made available before that support ends. We will use the 2021-2022 school year to transition Chromebook users to this new web version of Istation. We also support the Android app through the Google Play store.

    Please be advised: We do not support Chrome tablets.

    Stay informed: Chrome OS Auto Update policy

    Installation for Chrome Devices (232KB)

    Installation for Chrome Devices - Español (419KB)

    Android App on Chrome Devices: Installation and Management (800KB)

    Android App on Chrome Devices: Installation and Management - Español (107KB)


    Technical Specifications

    Supported Operating Systems: 7, 8, 8.1, and 10
    Processor: 1.3 GHz
    Memory: 1 GB RAM
    Hard Disk: 3 GB free space
    Graphic Display: 1024x768 minimum
    Sound Card: with headphones
    Internet Connection: 1.5 Mbps or greater

    Installation for Windows (607KB)

    Installation for Windows - Español (665KB)


    Technical Specifications

    Supported Operating Systems: OS X 10.8-10.11, macOS 10.12-10.15
    Processor: 1.3 GHz Intel
    Memory: 512 MB RAM
    Hard Disk: 3 GB free space
    Graphic Display: 1024x768 minimum
    Sound Card: with headphones
    Internet Connection: 1.5 Mbps or greater

    Installation for Mac (566KB)

    Installation for Mac - Español (566KB)


    Technical Specifications

    Supported Operating Systems: Android 4.4 or later
    Processor: ARM or X86 CPU
    Memory: 1 GB RAM
    Storage: 3 GB free space
    Internet Connection: 1.5 Mbps or greater
    Screen Size: 8” or bigger screen recommended
    Resolution: 1024x768 minimum

    Installation for Android (239KB)

    Installation for Android - Español (450KB)

    Android App on Chrome Devices: Installation and Management (800KB)

    Android App on Chrome Devices: Installation and Management - Español (107KB)

  • Please see the What platform are you on? section on our Technical Info Web page to download the program.
  • Where can technical support get more information?
  • Please see the Technical Information web page.
  • How does Istation accommodate special needs?
  • Several functions of Istation serve as modifications and/or accommodations for special-needs students that typify the universal design of Istation:
  • Devices:
    • Touch-Screen Overlay: This USB touch screen can be applied to monitors. It acts like a standard pointing device. Istation is known to work well with touch-screen overlays. Even a student using a head stylus can use this device.
    • ZoomText Software: This software allows the user to zoom in to a very low screen resolution (so things look bigger) with automatic scrolling of the screen when the mouse is moved. This is extremely helpful for the visually impaired.
    • Adaptive Keyboard, Mouse, and Trackball: ISIP assessments work well with most adaptive desktop computer equipment provided by schools such as keyboards, mice, and trackballs.
    • The interactive assessment keeps developing readers engaged as they work through fun activities tailored to their reading ability.
    • Interactive Whiteboards: All students can take the assessment by using an interactive whiteboard to touch the answer. This is a helpful accommodation for students with limited fine motor skills.
  • Embedded Accommodations:
    • Computer-Adaptive Testing: ISIP is a computer-adaptive assessment that quickly adapts to each individual student response. A student will be given test questions within his or her ability range, regardless of age or grade. If a student is guessing and/or randomly clicking in the assessment as opposed to showing effort, the program will alert the teacher through a performance report.
    • Review of Directions: ISIP assessments have an embedded review of test directions within the assessment and between subtests. A test monitor or teacher can also review directions with the student orally by pausing the assessment between subtests.
    • Verbal and Visual Cues: ISIP assessments have embedded verbal and visual cues to aid students in staying on task.
    • On-Demand Assessments: ISIP assessments can be given in addition to the automatic monthly assessment for more frequent progress monitoring or to validate results.
  • Providing Directions:
    • Written directions: Teachers can provide written direction prior to each assessment or subtest. The teacher will need to prepare this prior to the testing session.
    • Preview of test procedures: Teachers may use their teacher accounts to log in and review or preview testing procedures with students prior to taking the assessment.
  • Time Accommodations:
    • Breaks: Students can take breaks between assessment subtests by pausing the program.
    • Sessions: The testing session can be divided into several smaller sessions or over a few days.
  • Training and Informational Webinars:
    • Live and recorded webinars and training videos are captioned.